IT Managed Services
Today’s complex and competitive business environment calls for organizations to be agile and quickly adapt to changes. This pushes organizations to critically review their IT infrastructure in relation to their business objectives.
JMR’s IT Managed Services offers you solutions to prepare your IT environment to meet business needs of today and tomorrow. We at JMR approach holistically through Total Cost of ownership of the end-to-end IT operations of your organization. This includes Data Center Support – Server, Database, Messaging, Database, Storage and Backup support, Command Center, Network Management Solution, User Experience Management and support through Service Desk and Work Place Management, Process and Tools to govern the environment. Our IT Managed Services teams will handle the day-to-day operations and technology issues through uniform, scalable and customer-centric processes. The core tenets of our managed services offering are centered on managing SLAs / KPIs across core banking, infrastructure, and IT operations.
Our Managed Services Offerings
• Datacenter Management Services – Provisioning, Configuration and Administration
• Technology Management Service – Server, Network, Storage, Backup, Database, Middleware
• Platform Management Service – Hardware and Software platform management through Process, Tools, and Orchestration
• Infrastructure Monitoring and Management – Server, Network, Application, Database
• User Experience Management Service –Service Desk, Workplace Management, BYOD, Desktop Virtualization, Mobility, Directory Services, Desktop and Laptop Engineering
Our Success Stories – Case Studies
Operating System & Database Upgrade for a Pan African Bank
Database Management Services for Ghana Commercial Bank
