Digital Assistant

Improve your customer or employee experience with intelligent Digital Assistants. Automate customer support, speed up response times, boost conversion rates, and generate leads through JMR’s digital assistant solutions.

JMR’s digital assistant platform can be integrated to the leading social media channels such as WhatsApp, Facebook Messenger, Viber, Telegram, etc.

Key Features 

  • ChatBOT (Button-enabled and NLP driven)
  • VoiceBOT (Android & iOS)
  • Omnichannel
  • Multilingual Support
  • Seamless Integration to all leading Back-office systems

JMR’s Digital Assistant Accelerator

JMR ADITO (Automated Digital IT Operations), an innovative WhatsApp enabled BOT, help organizations improve the efficiency of IT operations. ADITO provides agile, swift and efficient IT services for an enhanced digital experience for the users.

ADITO can be used for automating repetitive and time-consuming tasks resulting in better efficiency and faster resolution of issues.

ADITO is a Ready-to-Deploy solution which can Go-Live in Weeks.

ADITO Use Cases

Our Success Stories – Case Studies

A Leading Bank in Middle East

To automate the high-volume AML case closures based on set business rules with increased efficiency and accuracy...

A Leading Bank in Japan

Enhancing the accuracy of MATCH and NO MATCH of existing customers from the legacy application for loan applications to...

A Leading BPO in RSA

Client is South Africa’s leading international contact center with clients in South Africa, throughout Africa and across...

Related Resources

Our Experts

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