Robotic Process Automation (RPA)

RPA is poised to change the way organizations run business. Instead of being forced to rely on complex codes and IT department intervention, front-line employees can automate their own work, once trained properly.

Key Benefits of RPA

Consider the top seven benefits of RPA in BFSI, especially when compared to traditional automation :

JMR help organizations around the globe in designing and building intelligent BOTs that augment their human workforce and optimize their business processes. Our bouquet of RPA services ranges from Intelligent Automation strategy consulting to design & develop BOTs and managed services.

JMR’s Smart Automation Practice, with the right mix of people, process, tools & technologies, provides intelligent Robotic Process Automation (RPA) solutions to enterprises worldwide. JMR is a certified implementation partner of Automation Anywhere, one of the leading RPA platforms in the world.

The areas where Smart Automation can be of value to your Bank include:

  1. Loan Fulfillment – Mortgage Origination, Mortgage Servicing, Credit Card Application Processing, Underwriting, Data Acquisition, Fraud Detection, Fulfillment Status, Loan Processing.
  2. Wealth & Asset Management – Client Onboarding, Portfolio Management, Performance Reporting, Settlements, Payments & Automated Account Transfers (ACAT).
  3. Customer Service – Account Opening & Closure, Address Verification, Customer Updates & Data Consolidation, Account Statements, Complaint Processing, Call Center Support, Chat & Voice BOTs.
  4. Compliance – Know Your Customer (KYC) Data Checks, Anti-Money Laundering (AML), OFAC Sanctions Verification, Flood Zone Tracking, Regulatory Reporting.

Our Success Stories – Case Studies

A Leading Bank in Middle East

To automate the high-volume AML case closures based on set business rules with increased efficiency and accuracy...

A Leading Bank in Japan

Enhancing the accuracy of MATCH and NO MATCH of existing customers from the legacy application for loan applications to...

A Leading BPO in RSA

Client is South Africa’s leading international contact center with clients in South Africa, throughout Africa and across...

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